Last updated: February 2025
Bracelet sizes and other jewelry sizes are already mentioned in the product images or descriptions. Please check your size carefully before placing an order. Size issues will not be considered for returns or refunds.
Please record a complete unboxing video (with 360-degree angles) when you receive your package. This video is required as proof for any claims related to damage, so ensure it is recorded in clear lighting.
Several types of goods are exempt from being returned:
If you have not received your refund:
To return your product, ship it to:
Your Shop NameYou are responsible for paying shipping costs for returning items. Shipping costs are non-refundable.
If a refund is issued, return shipping costs will be deducted from the refund amount.
The time it takes to receive your exchanged product may vary based on your location.